Shipping & Returns
Shipping Policy
At Calvora Store, we are committed to delivering your order safely and efficiently.
Orders are processed within 1–3 business days after payment confirmation. Once shipped, customers will receive a tracking number to monitor the status of their delivery.
Shipping times may vary depending on the destination country, customs procedures, and carrier operations. While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control.
Please ensure that all shipping information provided at checkout is accurate. Calvora Store is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
If you have any questions regarding your shipment, our support team is always available to assist you.
Return & Exchange Policy
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your order.
To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Products that show signs of use, damage caused by the customer, or missing components may not qualify for a refund or exchange.
Once the returned item is received and inspected, we will notify you of the approval status. Approved refunds will be processed through the original payment method.
If you receive a defective or incorrect item, please contact us as soon as possible so we can resolve the issue promptly.
For return requests or additional assistance, please contact our customer support team.